How can we help you?
Search our knowledge base or browse categories below to find answers.
Commonly Asked Questions
Quick answers to the most frequent inquiries.
Navigate to the Donations module in your dashboard, click "Add Donation", enter the donor details, amount, and fund, then click save. A receipt will be automatically generated.
Yes! You can invite unlimited team members (on PRO) and assign them specific roles like Admin, Treasurer, or Viewer to control what they can see and do.
Your data belongs to you. If you cancel your subscription, you will still have access to your data until the end of your billing cycle. You can export all your records to CSV at any time.
Absolutely. We use industry-standard encryption for data at rest and in transit. We also offer two-factor authentication to keep your account safe.
Still need help?
Our support team is available to assist you with any technical issues or account-related questions.
