MasjidFlow

MasjidFlow

Modern Mosque Management

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Guide

Billing & Subscriptions

Manage your MasjidFlow plan, invoices, and payment methods. Learn how our transparent pricing and prorated billing work.


1
Choosing a Plan

MasjidFlow offers a simple pricing structure designed to grow with your mosque. You can start with our 14-day free trial of the PRO plan to explore all features.

  • Free Plan: Basic donation tracking for small mosques.
  • PRO Plan: Advanced analytics, unlimited team members, and WhatsApp receipts.

2
Upgrading and Proration

When you upgrade from Free to PRO, the features are unlocked instantly. If you upgrade in the middle of a billing cycle, we use prorated billing:

"You only pay for the remaining days of the month at the new rate. No double charging."

3
Managing Invoices

All your past invoices are available under Settings > Billing. You can download them as PDF for your mosque's accounting records.

Automatic GST-compliant invoices for all payments.

Best Practices

  • Keep a valid payment method on file to avoid service interruptions.
  • Download your invoices monthly for your internal mosque audits.
  • Check our pricing page for any seasonal discounts or annual plans.

Troubleshooting

My payment failed. What should I do?

Verify your card details and ensure you have sufficient funds. Our system will automatically retry the payment after 24 hours.

How do I cancel my subscription?

You can cancel at any time from the Billing settings. You will continue to have PRO access until the end of your current billing period.

Need a custom plan for your mosque?

For very large institutions, we offer custom enterprise pricing.

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